Frequently Asked Questions
If you cancel your subscription before it has been processed then you will not receive your next order. However, if you cancel or pause your subscription after it has been processed your order will ship as normal and will be turned off before the next billing cycle.
Yes! Of course! We will welcome you back at any time. However, if you are planning to cancel and subscribe again later; consider pausing your subscription instead.
Wholesale orders can be set up on a subscription and will receive free shipping. However, since wholesale orders are already discounted you will not receive an additional discount.
There are two ways.
1. Login to your customer account.
2. Check any of your subscription confirmation emails and select “manage your subscription"
Your subscription starts the moment you subscribe. We will ship your first order immediately and your subscription will recur according to your selected frequency.